Have you wondered that is your business meeting the revolutionary E-commerce Trends? If this isn’t the case, you would be missing out something that is projected at $4.8 trillion in retail E-commerce sales estimated for the year 2021.
Most of the companies are embracing E-commerce-based marketing strategies at the rapid expansion of massive growing trends. In the year 2017, it was estimated that 1.66 billion online buyers had experienced the dominance of the latest E-commerce trends and techniques. The number is expected to expand towards 2.14 billion by the end of 2021. You must prepare for the stimulating future of every E-commerce app development company with the implementation of the emerging trends of 2020.
Improved Personalization and Customer Engagement Trends
It has been compared to traditional retail shopping trends, E-commerce stores tends to lack interpersonal interaction across the masses. Nowadays, online stores do not have a retail clerk who can recommend products based on your preferences, interests, and observations.
If you want to imitate this experience with the personalization of every E-commerce app development company tempt to leverage futuristic opportunities throughout the entire shopping prospects. The similar instances goes on to online course providers are replacing the need for in-person teaching E-commerce aspects in replacing the overall need for in-store retail business experiences and vice versa.
It has been estimated that personalized emails produces 6 times higher transaction rates and transforms cost-effective rates instead of cold emails attempts consumers to spend over 48% more with their experiences is considered as personalized and resourceful.
In a particular age where privacy is considered as key parameter, the reports have indicated that 57% of online shoppers are comfortable with providing personal information to improve brand identity of your E-commerce app development company to the next level, as long as it massively benefits their online shopping experiences.
You must implement your online store to a CRM including HubSpot will enable you to use your customers purchase and behavior of website to personalize your online marketing emails with emails and webpages for abandoning cart along with sales & marketing campaigns.
Emergence of Artificial Intelligence, Personal Assistants and Chatbots
In 2020, robots will boost the online presence of your E-commerce stores to the next level. However, robots such as personalized chatbots and AI-enabled assistants are designed to improve the overall customer shopping experience to the next level.
Significantly, AI-enabled assistants can handle multiple tasks that are typically designed for human understanding and preferences such as inventory management or managing inquiries as pertained in every E-commerce app development company. These digital assistants carry out multiple processes to freeing up time for you to focus on multiple aspects to properly run your online business.
According to the recent study, 34% of respondents stated that they would be comfortable to get answers to their questions from AI such as chatbots or virtual assistants based on the shopping preferences with the promotion of your E-commerce app development company. You can easily get hands-on practice on these tools by yourself. Many tools such as HubSpot’s chatbot builder allow you to create your own bot for free of cost.
Improved Custom Retail Experiences
Have you ever thought about any E-commerce app development company was booming around brick and mortar stores? If this is the reason, you have to think again.
Most of the big retail stores are in fact going bankrupt, retail experiences aren’t moving ahead – they’re just gaining new adapting with a new authenticity. You must always remember in-person; physical and productive experiences are thoroughly discussed?
With a cost-effective product technology, personalization, virtual chatbots with enormous amount of work concerns to transform that into online visibility, no any technology can actively replace every detail of an in-store experiences to promote your brand identity or E-commerce app development company to the next level.
There is plenty of hosting service provider to choose from and E-commerce platforms on the dominance of companies are creating E-commerce app development company’s driven strategies within a specific retail store using digital assets. Furthermore, a user engages with the kiosk, it can actively perform a tremendous amount of function consisting of providing personalized product-based suggestions or displaying a cost-effective and resourceful information focusing on productivity and services to build consistency, durability and reliability across the marketplace.